These general terms and conditions of sale govern the contractual relationship between IGLOBAL LEARNING CENTER, a company specializing in the sale of online professional training courses, and any person wishing to purchase the products and services offered on the website.
The purpose of these general terms and conditions of sale is to define the terms of sale and supply of services offered by IGLOBAL LEARNING CENTER to its customers, as well as the rights and obligations of the parties in the context of the sale of online professional training courses.
Any order for online professional training implies prior and unreserved acceptance of these general terms and conditions of sale. These general terms and conditions of sale are systematically communicated to all customers prior to the conclusion of any online professional training sales contract and prevail over any other condition, unless expressly agreed otherwise in advance by IGLOBAL LEARNING CENTER.
2.1. Access to the website
IGLOBAL LEARNING CENTER provides users with a website for the sale of online professional training courses.
Access to the website is free of charge, except in the event of technical unavailability of the website, maintenance or updating.
2.2. Use of the website
Use of the website is reserved for users with the legal capacity to contract.
Users are required to comply with these general terms and conditions of sale, as well as with all applicable laws and regulations.
IGLOBAL LEARNING CENTER reserves the right to restrict or suspend access to the website in the event of any breach of these general terms and conditions of sale or general terms and conditions of use.
3.1. Description of online professional training courses
IGLOBAL LEARNING CENTER offers online professional training courses in various fields. The training courses are presented on the IGLOBAL LEARNING CENTER website with their content, duration and price.
3.2 Conditions of access and use of online professional training courses
To access the online professional training courses offered by IGLOBAL LEARNING CENTER, the customer must register on the IGLOBAL LEARNING CENTER website and create a user account. The information provided by the customer must be accurate, complete and up-to-date.
The customer is responsible for the use of his/her account and the confidentiality of his/her login details.
The duration of access to training is stipulated on the specific web page when the order is placed.
3.3. Prices of online professional training courses
The prices of online professional training courses offered by IGLOBAL LEARNING CENTER are indicated on the IGLOBAL LEARNING CENTER website. Prices are in euros and are subject to VAT applicable in France.
IGLOBAL LEARNING CENTER reserves the right to modify prices at any time, but training courses will be invoiced at the price in force at the time the order is placed.
3.4. Payment for online professional training courses
Payment for online professional training courses can be made online on the IGLOBAL LEARNING CENTER website by credit card or any other means of payment offered by IGLOBAL LEARNING CENTER.
The customer guarantees IGLOBAL LEARNING CENTER that he/she has the necessary authorizations to use the chosen method of payment.
IGLOBAL LEARNING CENTER reserves the right to suspend or cancel any order and/or delivery in the event of non-payment or payment refused by the credit card issuer.
4.1. Ordering process
To place an order on the IGLOBAL LEARNING CENTER website, the customer must complete the following steps:
Once the order has been placed, IGLOBAL LEARNING CENTER sends an order confirmation email to the customer.
4.2. Payment process
Payment for online professional training courses is made online, at the time of ordering.
IGLOBAL LEARNING CENTER accepts the following methods of payment:
Credit card (Visa, MasterCard, American Express)
PayPal
The customer guarantees IGLOBAL LEARNING CENTER that he/she has the necessary authorizations to use the method of payment chosen at the time of ordering.
IGLOBAL LEARNING CENTER reserves the right to refuse to honor an order or to refuse a transaction if the customer does not comply with these general terms and conditions of sale or if there is a dispute with the customer over payment of a previous order.
The customer acknowledges that the provision of online professional training courses will only begin once full payment for the order has been received.
5.1. Delivery and access to training courses
Training courses are delivered electronically. Once full payment has been received, IGLOBAL LEARNING CENTER will add access to the ordered course to the customer's account.
The customer undertakes to provide a valid e-mail address when placing the order in order to receive the connection link to the online training platform.
IGLOBAL LEARNING CENTER reserves the right to suspend delivery of the training course if payment has not been made by the due date, or if the customer fails to meet his or her contractual obligations.
5.2 Delivery error or problem
The customer must immediately inform IGLOBAL LEARNING CENTER of any error or omission in the delivery of the training by sending an e-mail to the address indicated on the website.
In the event of non-receipt of the training, the customer must contact IGLOBAL LEARNING CENTER as soon as possible by sending an e-mail to the address indicated on the website.
IGLOBAL LEARNING CENTER cannot be held responsible for delays or defects in delivery attributable to third parties, technical problems or force majeure.
6.1. Legal cooling-off period
In accordance with the legal provisions in force, the customer has a withdrawal period of fourteen (14) days from the date of conclusion of the contract to exercise his right of withdrawal without having to justify his reasons or pay any penalties.
To exercise his right of withdrawal, the customer must notify IGLOBAL LEARNING CENTER of his decision to withdraw by sending an e-mail to the address indicated on the website.
If the right of withdrawal is exercised within the aforementioned period, IGLOBAL LEARNING CENTER undertakes to reimburse the customer for all sums paid, within a maximum period of fourteen (14) days from receipt of the notification of withdrawal.
6.2. Application of the right of withdrawal
However, the customer is informed that the right of withdrawal does not apply to services whose execution has begun, with the customer's agreement, before the end of the fourteen (14) day withdrawal period. This means that any training begun before the end of the withdrawal period will result in the immediate end of said period, in accordance with article L221-18 of the French Consumer Code.
6.3. Refunds
In the event of interruption of training for reasons beyond the control of IGLOBAL LEARNING CENTER, no refund will be made.
No refunds will be made after the end of the course.
7.1. Customer obligations
IGLOBAL LEARNING CENTER customers undertake to provide accurate and complete information when registering on the company's website. They are also responsible for the confidentiality of their account and password.
Customers must use IGLOBAL LEARNING CENTER's online professional training courses for strictly personal purposes and may not resell, distribute or share them with third parties.
In the event of non-compliance with these obligations, IGLOBAL LEARNING CENTER reserves the right to suspend or terminate the customer's account without notice or compensation.
7.2. Obligations of IGLOBAL LEARNING CENTER
IGLOBAL LEARNING CENTER undertakes to provide quality online professional training courses that comply with the descriptions provided on its website. IGLOBAL LEARNING CENTER also undertakes to provide a responsive and efficient customer service to answer any questions or requests from customers.
In the event of temporary unavailability of the website or online professional training courses for technical reasons, IGLOBAL LEARNING CENTER undertakes to inform customers as soon as possible and to implement corrective measures as soon as possible.
IGLOBAL LEARNING CENTER also undertakes to respect the confidentiality of customers' personal data and to use them solely for the purposes of providing online professional training courses. Customers' personal data will be stored in compliance with current legislation on the protection of personal data.
All content on the IGLOBAL LEARNING CENTER website, such as texts, images, logos, videos, sounds, photographs, graphics, animations, icons and software, is the exclusive property of IGLOBAL LEARNING CENTER or its partners and is protected by national and international intellectual property laws.
The customer undertakes not to copy, reproduce, modify, publish, transmit, distribute, represent, exploit or use in any way whatsoever, all or part of the contents present on the IGLOBAL LEARNING CENTER website, without the prior written authorization of IGLOBAL LEARNING CENTER or its partners.
The customer undertakes to respect the intellectual property rights of IGLOBAL LEARNING CENTER and its partners, and not to counterfeit, imitate or misuse the trademarks, logos, trade names or any other distinctive sign belonging to IGLOBAL LEARNING CENTER or its partners.
Any breach of the provisions of the present article is likely to engage the customer's civil and criminal liability, and may give rise to legal proceedings.
9.1. Collection and processing of personal data
The personal information collected from the customer is necessary for the management of the order and the provision of training courses. IGLOBAL LEARNING CENTER undertakes to respect the privacy of its customers and to protect the personal information communicated to it.
9.2. Customer rights
In accordance with the French Data Protection Act of January 6, 1978, customers have the right to access, rectify and delete their personal data. This right may be exercised by contacting IGLOBAL LEARNING CENTER by e-mail at the address indicated on the website, or directly by accessing their profile on the website.
9.3. Data confidentiality
The personal data collected is treated confidentially and is not passed on to third parties without the customer's prior consent. IGLOBAL LEARNING CENTER undertakes to take all necessary measures to ensure the security and confidentiality of personal data collected from its customers. However, the company cannot guarantee the absolute security of such data due to the risks inherent in the electronic transmission of information over the Internet.
9.4. Acceptance of the privacy policy
By placing an order on the IGLOBAL LEARNING CENTER website, the customer accepts that his/her personal data will be collected, processed and used in accordance with the privacy policy accessible by clicking here.
IGLOBAL LEARNING CENTER reserves the right to modify these terms and conditions of sale at any time without prior notice.
Modifications to the general terms and conditions of sale are enforceable against customers from the time they are posted on the IGLOBAL LEARNING CENTER website.
The customer is invited to regularly consult the general terms and conditions of sale in order to take note of any possible modifications.
In the event of disagreement with modifications to the general terms and conditions of sale, the customer may terminate his contract with IGLOBAL LEARNING CENTER by sending an e-mail to the address indicated on the website.
In the absence of termination within thirty (30) days of notification of the modifications, the customer is deemed to have accepted the new general sales conditions.
Any dispute relating to these general terms and conditions of sale and to the use of the IGLOBAL LEARNING CENTER website will be subject to an attempt at amicable settlement between IGLOBAL LEARNING CENTER and the customer.
If no agreement is reached, the dispute will be brought before the competent courts in accordance with the procedural rules in force.
These general terms and conditions of sale are governed by French law.
The parties undertake to make every effort to resolve amicably any dispute that may arise between them in connection with the performance of these general terms and conditions of sale.
In the event of a dispute, the customer is informed that he/she may have recourse to a conventional mediation procedure or any other alternative dispute resolution method.
The present terms and conditions of sale are written in French. Should they be translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.
